Get In Touch

Have questions about EventICO? Need support with your booking? Want to become an agency partner? We'd love to hear from you!

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Email Us

support@eventico.com

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Call Us

+1 (555) 123-4567

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Visit Us

123 Event Street, NY 10001

Send us a Message

How Can We Help?

Choose the support option that best fits your needs

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Event Booking Help

Need assistance with finding or booking events? Our team is here to guide you through the process.

  • Ticket booking assistance
  • Event recommendations
  • Payment issues
  • Refund requests
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Agency Partnership

Interested in becoming an agency partner? Learn about our partnership program and benefits.

  • Partnership requirements
  • Commission structure
  • Marketing support
  • Training resources
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Technical Support

Experiencing technical difficulties? Our support team can help resolve any platform issues.

  • Website navigation
  • Account problems
  • Mobile app issues
  • Bug reports

Frequently Asked Questions

Quick answers to common questions

How do I book tickets for an event?

Simply browse our events, select your preferred event, choose your tickets, and complete the secure checkout process. You'll receive your tickets via email immediately.

Can I cancel or refund my tickets?

Refund policies vary by event organizer. You can view the specific refund policy on each event page before booking. Contact us for assistance with refund requests.

How do I become an agency partner?

Visit our "Become an Agency" page to learn about requirements and benefits. Fill out the application form, and our team will review and contact you within 2-3 business days.

Is it safe to make payments on EventICO?

Yes! We use industry-standard SSL encryption and secure payment processors to protect your financial information. Your data is safe with us.

What if my event is cancelled?

If an event is cancelled by the organizer, you'll be automatically notified and receive a full refund within 5-7 business days to your original payment method.

Business Hours

Our support team is available during these hours to assist you:

Monday - Friday:9:00 AM - 8:00 PM EST
Saturday:10:00 AM - 6:00 PM EST
Sunday:12:00 PM - 5:00 PM EST

Emergency Support

For urgent issues during events, contact our 24/7 emergency hotline:

📞 +1 (555) 999-0000